Friday, April 8, 2011

Cable Television Competition In Wichita

Wichita cable television services are quite limited I think. I'm not sure what its like in the big cities but here in lowly Wichita I really think there's only two options to choose from.

I'm not sure if I'll ever change or put a serious consideration into satellite tv. Part of the reason is because I don't want a big satellite dish installed at my house and second, I don't want to be locked into any contract.............for cable television. Cell phone contracts are bad enough and cable television contracts seem even more ludicrous to me.

Tiffany and I looked over the prices between AT&T U-Verse and Cox Communications. Cause lets face it, in Wichita you really only have two main choices for cable services outside of Direct and Dish. Its unfortunate we don't have more competition in Wichita to drive down prices and increase customer service. No Comcast, No TimeWarner.

Why not just cut off cable completely and watch everything online? There are many good options out there like Hulu, Netflix, Youtube, etc. But I can't do it. I need my cable. I want to be able to watch all the sports I want at my disposal when its on LIVE. So that's why I'm keeping cable. Plus Tiffany needs to have her TLC, Food Network, and A&E.

Every single person who's had cable service probably has their horror stories with their provider. Everybody at one point is unhappy with their provider. People complain and always talk about switching. Well we did.

I've been a Cox Customer for close to ten years. I've dealt with all their price hikes, downtimes, bad service, etc. At times, they took care of me and discounted my bill and such. When I moved into my current house, I had planned a football watch party with the kickoff of the NFL season. That was a Sunday. Saturday was the day of installation. Guessed who no showed the installation? Cox. I was so frustrated I called to just go ahead and cancel service. Of course at this point Cox was extremely apologetic and bent over backwards to keep me.

Free service, discounted bills for six months, all sorts of stuff. But in the past few months, I've noticed my bill going up and up and up and up. Didn't make sense to me so I called to see what was up. They informed me of the price increases which I never received notification of. I'm on paperless billing so I didn't receive it with my bill. I then called to disconnect my cable (not internet) and they told me they refuse to do anything until I bring my boxes and end the call.

Really? Come on man!

So I looked into AT&T's U-Verse package. I've heard bad things about them here and there. Also heard good things about them. Like you would with any cable service or cell phone provider. Some love them, some like them.

What I found with AT&T was this: A $20 cheaper cable bill. 3 DVR's compared to 2 DVR's which I was getting from Cox. Free Total Home DVR (Cox was trying to charge me $80 installation for this for what work? Why is there an $80 charge just to install this service? Excuse me while I bend over for you) Free HBO/Cinemax for three months which i'll likely disconnect anyways. More channels.

Sold.

The price is only for six months so we'll see what they have to offer during this time. Its summertime coming up and no big sporting events are on and no major shows I watch are on. It'll be a good time to determine whether we like what AT&T has to offer.

Wait.......some might ask. "Whats going to happen when WSU Basketball season rolls around and you don't have Channel 22?" Simple. I have two cable outlets set up in the mancave. During WSU Basketball season, I'll add Cox basic service to that extra outlet specifically for WSU basketball.

So that's that. AT&T vs. Cox Communications. I've been a Cox customer for such a long time and dealt with a lot of their BS but had to because I had no real option to go to that I'd consider. Now with AT&T, i'll get to be the judge of who's better.

I think its smart to be price conscious of stuff. Always be aware of what you’re paying for things especially if that adds up to the thousands in dollars of years of time.

Who will win Wichita's Best Cable Service as voted upon by WichitaByEB.com?

1 comment:

Luke L said...

Great post! Thanks for testing. I'll be interested